Privacy policy

This Privacy Policy explains how Toni's Mix collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

Information We Collect

We may collect personal information that you provide directly to us, as well as information collected automatically when you use our website.

Information You Provide

Depending on how you interact with our store, we may collect:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Order history
  • Account information, if you create an account
  • Information you provide when contacting customer support
  • Reviews, feedback, or other content you submit

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate geographic location
  • Interaction and browsing activity
  • Cookie and similar technology data

How We Use Your Information

We may use personal information for purposes including:

  • Processing and fulfilling orders
  • Processing payments
  • Providing shipping and delivery updates
  • Managing returns, refunds, and exchanges
  • Communicating with you about your orders or inquiries
  • Providing customer support
  • Maintaining and improving our website and services
  • Personalizing your shopping experience
  • Detecting and preventing fraud, abuse, or security incidents
  • Complying with legal and regulatory obligations
  • Sending marketing communications where permitted by law

Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

Shopify may collect and process personal information on our behalf in order to provide hosting, checkout, payment, analytics, security, and other e-commerce services.

Your information may be processed in accordance with Shopify's own privacy practices and policies.

Payment Information

Payments are processed through Shopify and/or third-party payment providers.

We generally do not directly store complete payment card details. Payment providers may collect and process information necessary to authorize and complete transactions.

Your use of third-party payment services may also be governed by their respective privacy policies and terms.

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve our website.

These technologies may be used to:

  • Keep the website functioning properly
  • Remember your preferences
  • Maintain your shopping cart
  • Understand website traffic and usage
  • Measure the effectiveness of advertising and marketing campaigns
  • Prevent fraud and improve security
  • Provide more relevant content or advertisements

You may be able to control or disable certain cookies through your browser settings or through any cookie preference tools made available on our website.

Disabling certain cookies may affect the functionality of the website.

Analytics and Advertising

We may use analytics and advertising services to understand how visitors interact with our website and to improve our marketing efforts.

These providers may use cookies or similar technologies to collect information about your interactions with our website and, in some cases, other websites or services.

Depending on applicable law, you may have the right to opt out of certain forms of targeted or personalized advertising.

How We Share Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

  • Shopify and related e-commerce service providers
  • Payment processors
  • Shipping and logistics providers
  • Customer support providers
  • Website hosting and technology providers
  • Analytics providers
  • Advertising and marketing partners
  • Professional advisers such as accountants, lawyers, or consultants

We may also disclose personal information where required by law, legal process, court order, government request, or where reasonably necessary to protect our rights, customers, business, or others.

Business Transfers

If Toni's Mix is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with legal obligations.

The specific retention period may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request restriction of certain processing activities
  • Object to certain uses of your personal information
  • Request a copy of your personal information in a portable format
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Opt out of certain forms of targeted advertising or data sharing where applicable

These rights are subject to exceptions and limitations under applicable law.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from us, you may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.

You may continue to receive transactional or service-related communications, such as order confirmations and shipping notifications, even after opting out of marketing messages.

Children's Privacy

Our website and services are not intended for children under the age required to provide valid consent under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.

International Data Transfers

Your personal information may be processed or stored in countries other than the country where you live, including locations where Shopify and our service providers operate.

Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Do Not Track

Some browsers allow users to send “Do Not Track” signals.

Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

Where required by applicable law, we will honor recognized browser-based privacy preference signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

Any revised Privacy Policy will be posted on this page with the updated effective date, where applicable.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Email: info@tonismix.com
Address: 456 Oak Avenue, Riverton, AB 90210, United States